No matter how sure you are about your plans, an unexpected meeting or event can disrupt them. It creates so much hassle to cancel, and the fear of losing the sum paid grows. At this time, understanding your allowance works wonders. This blog highlights Cathay Pacific Cancellation Policy to save time, money, and stress. This guide explains how to cancel your booking, what to do if it gets cancelled, and how to request a refund. Let’s get going.
The Basics of Cathay Pacific Flight Cancellation Rules
Cathay Pacific Airlines offers flight cancellations based on your ticket type to simplify your trip and lessen your stress. With the help of a structured Cathay Pacific Cancellation Policy in place, you can get the fair services for which your ticket is eligible. So, before you cancel your flight, know the policy terms and regulations given below:
24-Hour Cancellation Policy: Cancel At Zero Fees
All flights operated by Cathay Pacific and booked directly from the airline are eligible for a 24-hour free cancellation period. This allows passengers to cancel their flights without a fee and receive a complete refund of the total fare paid. If you cancel within this timeframe, the airline will positively repay you the total amount you paid, including taxes, surcharges, and additional services. However, the catch is that your booked flight must be eight days away from flying to cancel within 24 hours.
Cancellation Policy based on ticket type
Passengers must note that after the window is over, a fee will certainly apply based on travel class, route, how close to departure you cancel, and ticket type – refundable or non-refundable.
For Refundable Tickets: You’ll receive a refund minus any cancellation fees.
For Non-refundable Tickets, you won’t get a refund unless the airline cancels the flight. However, you might receive a travel voucher or credit for future flights.
Flexible fares or tickets may be waived, or no fee may be charged, but a service or processing fee might still apply. Check your ticket’s terms for details.
What is Cathay Pacific’s no-show policy?
Cathay Pacific Cancellation Policy states that if a passenger fails to show up at the boarding point during departure, he/she will be deemed a no-show. If you don’t notify the airline that you can’t board in time, your ticket will be cancelled without any chance of a refund or credit.
Cathay Pacific Flight Cancellation – Important Guidelines
• Once your 24-hour safety net runs out, a cancellation fee will apply to your reservation if you choose to cancel the itinerary.
• When you cancel a booking, all flights and members included in it get canceled.
• So if you need to cancel for a few members of the ticket, you can rebook the remaining passengers.
• For a completely unused ticket, Cathay Pacific allows for a refund till the ticket remains valid, generally up to 2 years from ticket purchase. However, the taxes and fuel surcharges will be deducted.
• If you have a partially used reservation, you will only receive a refund of taxes for your tickets.
• Only for certain tickets that qualify will you receive a partial refund of the remaining portion of the ticket.
• If you have an award ticket and it is fully unused, you can receive a refund minus a cancellation price of $120 or 17,000 Asia Miles within the ticket’s validity period.
How to cancel a ticket with Cathay Pacific Airlines?
Cathay Pacific Cancellation Policy offers easy modes for customers to request cancellations. You can use their Manage Booking portal or contact their Customer Cell number to facilitate the process.
Online Mode:
• Start by opening the Cathay Pacific’s original booking site.
• Go to the Manage Trip window and write down your itinerary details, such as your booking code and last name or surname.
• Extend your trip details and scroll to the Cancel/Change tab.
• Confirm your prompt and then check out the cancellation charges.
• Proceed to pay the applicable fees.
• As the action is complete, the airline will receive your request.
• Cathay will send you a confirmation email regarding the success.
• Per your refund eligibility, the airline will transfer the amount to your original payment method.
Offline Mode:
Calling a live person works better if you are unfamiliar with the internet.
• Dial the Cathay Pacific Flight Cancellation number +1-855-300-3027.
• Follow the voice instructions and connect with a real-time agent.
• Speak to them and request to cancel your flight.
• Provide your ticket information to initiate the process.
• They will then assist you through the steps.
• Settle any applied fees, and your booking will be cancelled.
• You may be asked to complete a refund request form to get your money back.
Cathay Pacific Refund Policy
Cathay Pacific Airlines provides refunds for tickets cancelled by them and those that are eligible for them.
• If you are a Cathay Pacific member or add the membership while booking, you can get a refund of your ticket.
• Flights can be cancelled for a refund if your first flight segment is eight or more days away from departure.
When tickets becomes ineligible for a repayment
• If you did not include the Cathay membership in your booking while reserving the flight.
• When your first flight is within 8 days of departure.
• Reservations made with a discount code.
How to check the refund status of Cathay Pacific reservations?
After cancelling the ticket, you can raise the refund request through the Manage Booking section, the online refund request form, or call Customer Care. You can also log in to your airline account and check your refund timeline for the past three months. Usually, Cathay Pacific Airlines refunds the sum within 7 to 10 working days.
Do you get a refund for Cathay Pacific cancelled flights?
Yes, Cathay Pacific Airlines thinks of people’s comfort first. Thus, if they cancel or significantly change your flight schedule, you have many options.
• The airline can assign you to the next available flight to your destination, without extra fees.
• They can re-route you on one of their flights at no additional cost. If your new itinerary is lower-priced than you paid for, you can get a refund of the remaining value.
• You may receive a travel credit, voucher, refund, or other compensation.
*Refund to Passengers with Communicable Diseases:
Cathay Pacific allows full refunds to passengers suffering from a serious communicable disease. Although the airline offers alternative transport options, if you do not wish to have them, you can opt for a refund.
Recap of Cathay Pacific Cancellations
When booking with Cathay Pacific, you must be careful with your cancellation timeline. As the airline lets you cancel flights for free in the 24-hour window, you can enjoy its perks. However, if you’re past this frame, you must cancel and avoid a no-show.
Understanding the Cathay Pacific Cancellation Policy will let you know if you are eligible for a non-refundable ticket, or only the taxes and surcharges. If you get stuck anywhere while performing the cancellation steps, call Flightaura at +1-855-300-3027 for best travel service guidance.
