The Asia-Pacific Communication Platform as a Service (CPaaS) Market size is projected to grow at a 33.39% CAGR during the forecast period, i.e., 2022-27. According to MarkNtel Advisors Study.
Asia-Pacific Communication Platform as a Service (CPaaS) Market Driver:
Growing Digital Ecosystem Owing to COVID-19:
Digitalization offers various benefits to enterprises and other public organizations such as providing better services to their customers, helping enterprises to retain them, saving budget & other resource costs, etc. Hence, the governments of various countries in Asia Pacific like India, are focusing on the digitalization of their public sectors to meet the rising demand & expectations of their citizens & businesses. Thus, various initiatives were taken by the government of several countries in the Asia Pacific region to digitalize their services. This further encouraged their citizens to create a digitally empowered economy following faceless, paperless, and cashless modes like the use of digital payments methods using digital payment apps, mobile banking, etc.
However, in 2020, COVID-19 impacted the economic activities of various countries in Asia Pacific countries like India, China, etc., and created havoc among citizens and enterprises. Hence, the COVID-19 pandemic accelerated the adoption a digitalization mode of operations across industries such as healthcare, banking, education, etc., as the enterprises aimed at reaching the end consumer effectively. Also, various organizations like WHO, and the G-20 group also took initiatives to help the impacted countries.
Considering these factors, it is evident that the COVID-19 pandemic created the need for an effective communication platform for every enterprise so as to enhance their customer experience & engagements in an effective way. Thus, CPaaS demand that Communication Platform as a Service (CPaaS) providers engage & have impactful interaction with their customers around the world.
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Key Market Reports Highlights
- Market Dimensions & Projections
- Pricing Evaluation
- Recent Strategic Moves by Companies
- Primary Stakeholders
- Import/Export Trend Analysis
- Competitive Landscape Assessment
- Emerging Opportunities
- Market Trends and Indicators
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Asia-Pacific Communication Platform as a Service (CPaaS) Market Segmentation:
The market report categorizes the market based on different segments and geographical analysis.
Study Timeline:
-Base Year: 2021
-Historical Period: 2017 to 2020
-Forecast Period: 2022 to 2027
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- By Services
- Professional Services
- Integration & Implementation
- Technical support
- Consulting
- Support & Maintenance
- Others
- Managed Services
- Hosting services
- Managed communication services
- Others
- Professional Services
- By Enterprise Size
- Small & Medium Scale Enterprise
- Large Scale Enterprise
- By End User
- Healthcare
- E-commerce & Retail
- IT & Telecom
- BFSI
- Hospitality
- Others (Media & Entertainment, Manufacturing, etc.)
- By Services
- By Country
- China
- India
- Japan
- South Korea
- ANZ Region
- ASEAN Region
- Others
Competitive Landscape
With strategic initiatives, such as mergers, collaborations, and acquisitions, the leading market companies, including – Twilio, Vonage (Ericson) , Sinch, Tanla Platforms, Route Mobile, Telestax, Syniverse, RingCentral, Others are looking forward to strengthening their market positions.
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