Did you buy a WestJet ticket with an incorrect name, and now you’re wondering what you should do to commence a trouble-free journey? Don’t worry, such scenarios or problems can be easily handled, but for that, you will have to follow and acknowledge this blog very carefully.
WestJet Airlines has a lenient name change policy, which allows each traveller to rectify their name on the ticket under some circumstances. But the changes requested by a flyer must be valid, and they must submit the verification documents along with the request. In order to change name on WestJet ticket, a customer has to request it either through the online or offline mode. This Blog covers the name change policy, its guidelines, and correction processes.
An Introduction To WestJet Airlines Name Change Policy
The airline has to customize a lenient name change policy only to match the name on your ticket to the name on your government-issued ID, such as a passport or visa. Using this policy, you can make minor error corrections and change the last name on the ticket under some legal scenarios.
These name alterations on a ticket need to be validated, so you have to present the supporting documents according to the type of name modification you have requested. In some minor changes, the airline may not request supporting documents, but if asked, you will have to present them to approve and process your request.
What Are The Guidelines To Change Name On WestJet Ticket?
- Minor name errors on a ticket can be rectified up to a limit of three specific characters. But you must note that the three-character rectification will apply to your entire ticket name(first, middle, and last name). You can’t request a separate correction for your first and last names.
- According to the change name on WestJet ticket guidelines, you are not allowed to request a name update within the last two hours of the flight’s scheduled departure.
- A name correction can be requested only for entirely unused or unflown flight segments under the WestJet name change guidelines.
- If you provide a genuine legal document, then you are entitled to request a last name change on your ticket due to marriage or divorce. However, if you fail to present the legal documents or if your provided documents are fake, then your request will be denied and can’t be processed.
- After the name change, your ticket will be reissued in the same, lower, or higher fare class. However, if it is issued in a lower class, then your fare difference will be refunded, and if issued in a higher class, you may need to pay the difference in fare.
- As per the policy, a name change can only be requested if a ticket was issued by WestJet Airlines, and the flight is operated and promoted by the airline itself.
- A WestJet name change fee can be associated with your ticket name adjustments, which you must pay to finish the process.
Documents Needed To Change Name On WestJet Ticket
The following are the documents that might be requested from you to validate and process your name change request:
- A name alteration request application.
- Original WestJet flight ticket.
- A government-issued document, such as a passport, visa, or driver’s license.
- A marriage certificate to validate your last name change request due to marriage.
- Divorce decree in case of a name change due to divorce.
- Court orders might be presented to justify a legal name change.
How Do I Change My Name On WestJet Ticket?
Does your name on the flight reservation need to be changed? If yes, then you are provided with two different ways to update your name on the ticket. This section of this blog has covered both the processes and has made them easy and accessible to utilize:
Option 1: Modify Wrong Name On Ticket Via Website
The online option of name modification is mentioned below with a step-by-step explanation:
- Open the WestJet Airlines official website.
- Locate and click on the “Manage Booking” button.
- Now, enter the flight reservation details, like the booking reference code and your last name, in the designated fields.
- Select your flight segment and choose the name that needs to be modified.
- Tap the “ Change” option and enter your correct name in the specified field.
- You must recall that a name error can’t be rectified more than three characters under the WestJet name change guidelines.
- The new name should be similar to the name mentioned on your travel documents.
- On the checkout page, pay the applicable name change cost to complete the process.
- Save all the updates and wait for a confirmation mail, which will be sent by WestJet Airlines.
Option 2: Update A Name On Ticket Via Contacting The Helpdesk
WestJet Airlines understands that not every passenger will be comfortable with the online name change process, so the airline has offered an offline option to update a ticket name. Hence, you can follow the steps mentioned below to update your name on the ticket offline:
- Dial the WestJet Airline toll-free number 1 (888) 937-8538, or try calling +1-800-506-7805 to get in touch with an expert at the OTA. However, you are advised to contact another helpline number if the official one is unavailable at the moment.
- Next, follow the prompts thoroughly to quickly reach out to one of the available support team agents.
- Once the call connects, request that the airline change name on WestJet ticket.
- After that, share the reasons for a name change on the ticket, if asked.
- Afterward, present the necessary details, such as booking details, new name, and supporting documents, as the official agent requests.
- Follow the further instructions and pay the necessary charges associated with a ticket name change.
Winding Up!
If your ticket name differs from the name on your travel documents, you may have trouble at the check-in process, so you must review all the details before boarding. However, if you have any questions about the name change policy or other policies, like the WestJet flight cancellations policy, then contact the airline’s helpdesk at 1 (888) 937-8538. Or you can dial +1-800-506-7805 to connect with a travel expert for immediate support.
