In medical transport circles, the achievement of patient safety is not only an objective but a non- negotiable standard. We feel that in Infina Health, every ride must be a ride of safe and skilled hands. Regardless of whether it is transporting patients to dialysis, a hospital dis-charge, or in a critical-care situation, our team drives on one thing, and that is, they maintain the utmost levels of safety, cleanliness, and the competent professionalism in their services.
To achieve this, we believe in constant staff development, high-quality certification, and infection control intervention. These pillars do not only ensure the safety and integrity of health of our patients but also guarantee the long-term trust in our services.
Here in this blog, we examine more carefully why Infina health considers the safety of its patient’s paramount, in each of its steps.
Training the Staff: The Origin of Safety
Infina Health starts patient safety with well trained personnel. The group of EMTs and paramedics as well as nurses and drivers we employ receive continuous training and practical simulations that help them be ready to handle all sorts of medical situations.
Some of the cardinal elements of our training are:
- Basic and Advanced Life Support (BLS/ALS): Promotes speed and competent response to emergency when taking individuals to a destination.
- De-escalation and patient interaction: To deal with patients with cognitive needs, mental health needs, or behavior problems.
- Safe patient handling methods: Decreases potential falls, pressure ulcers and musculoskeletal strains in the course of loading/unloading.
- Scenario-based learning: Consistent drills allow personnel to practice high-stress reaction patterns such as having a seizure, cardiac event, or lack of oxygen in the vehicle.
Every new employee is subjected to an in-depth onboarding process and then receives regular assessment and retraining. This never-ending improvement model is supportive to ensure that we have a high standard of preparedness and confidence amongst the staff.
Certifications: Evidence of Level of Professionalism
The Infina Health company stands out because it requires and maintains a higher degree of certifications than is required in the industry. These qualifications do not only serve as credentials, but they also act as indicators that our staff is both compliant and above the standard of the regulations. Our team members are qualified in terms of certifications, which are:
- CPR/AED & First Aid (American Heart Association Certified)
- Licensure- EMT-Basic and EMT-Paramedic (State Specific)
- ACLS and PALS
- Certified Medical Transport Executive (CMTE) to supervisory employees
Besides personal certifications, Infina Health also maintains state and federal regulations of transportation, such as:
- HIPAA Compliance: the security of data and patient privacy.
- OSHA Standards: Meeting work safety standards by the employees.
- CAAS (Commission on Accreditation of Ambulance Services): A gold standard for both performance and accountability to which we aspire to achieve performance.
These certifications identify us as a company with a culture of accountability and can be seen to guarantee that each of our team members is ready to provide care that is in accordance with the current medical and ethical standards.
Infection Control: Since Cleanliness Saves Lives
Infection control is always an essential element of our work, yet the COVID-19 emergency highlighted the importance of it especially explicitly. Infina Health has applied and continued to use superior infection prevention measures to reduce the likelihood of transmission, and this is because vulnerable patients cannot be exempted.
The steps and measures we have in place to control infection are:
- Strict cleaning of cars with hospital level cleaning agents that have passed EPA muster after each transport.
- The wearing of PPE (Personal Protective Equipment) such as gloves, mask and gowns is utilised where necessary.
- Periodic cleaning of surfaces that are highly touched which include stretcher rails, seat belts, oxygen tanks, and monitors.
- Staff health checkups on a daily basis to ensure that any team member who reports to work has no symptoms
- Isolation procedure in the transportation of patients with infectious diseases or with weakened immune systems.
These practices are updated by collaborating with local health departments and infection control professionals in keeping with up-to-date CDC and WHO guidelines.
Safety Enabled Technology
Safety is not only people-related, but also systems are involved. Examples of technologies deployed at Infina health include the increase in patient monitoring, patient navigation, and patient reporting to ensure accuracy with each patient transport process. Our safety-based technologies are some of them:
- On-board GPS to provide the best route alternative and shorter response time.
- Vitals monitoring systems in the car.
- EMRs to efficiently share data on accurate, real-time basis with the receiving facilities.
- Two-way radios that help us stay in touch with medics advisers and dispatch machines.
The combination of the technology will ensure that the decision making can be done in a streamlined manner, there is an improved documentation and also quick response to any emerging medical complication during the ride.
Confidence in Each Journey
The transportation of patients may occur at weak moments. Whether a person is going into a lifesaving session of dialysis or going out of the hospital after an operation, he or she ought to be feeling safe respected and loved. This notion of security is what we want to create in Infina Health not merely through words, but through actual safety practices. The following are aimed at our training, certification, and efforts at infection control:
- Avoid transportation medical complications.
- Minimize the chance of being infected or even injured.
- Provide high-quality services at the top of the ethical and clinical standards.
Your safety is our main concern each time you are on a ride with Infina Health.
What makes Infina Health different?
This is a brief rundown of reasons patients, families, as well as healthcare partners trust us:
- Qualified, skilled medical transporters
- Detailed and Continued Safety Trainings
- Strict infection control process
- The state-of-the-art vehicle monitoring systems
- Open, patient centred service
We do not compromise. We take care to the next level, as each patient counts.
Final Thoughts
Training saves lives in the environment of medical transport, certifications raise confidence, and the control of infections averts crises. At Infina Health, we merge all three to offer care that is effective and most importantly respectful of human life and health.
You can be sure that patient safety is the top priority when you use Infina Health whether you are a healthcare-providing organization in charge of transport planning or are a family member seeking secure transportation given to a loved one.
